The insurance company uses comparative vehicles (“comps”) as the basis for their diminished value settlement offer. The next step is to get your own evidence regarding the diminished value of your vehicle from a from a local car dealership. Fill out this form to get a letter asking for your trade-in value. Navigation MenuWelcome to Car Crash Kit Step 1: Request an Offer–Start Here Step 2: Get the Trade-in Value of Your Car from Dealer Step 3: The Insurance Carrier Didn’t Make an Offer Step 4: The Insurance Carrier Still Won’t Make an Offer Step 5: The Insurance Carrier Made a Low Offer Although You Sent Them Your Car’s Trade-In Value Step 6: The Insurance Carrier Made a Low Offer and Didn’t Include Any Documentation Step 7: The Insurance Carrier Made a Low Offer and Did Include Documentation Step 8: Third Counteroffer: Your Comps are Better Step 9: Complaint to Department of Insurance for Low Offer Step 10: Letter to Driver after Low Offer